Wednesday – April 5, 2017

8:00 - 8:50 am

Women's Leadership Breakfast

April Danile, Vice President of Loan Originations, Goldman Sachs
Amy Green, Sr. Director, Technology Governance, Syniverse
Eileen Madden, Senior Vice President – Head of Institutional Client Service and Relationship Management, Voya Investment Management

Kristin Barber, Regional Vice President, President and Chair of the Women’s Leadership Program, Appian

A Seat at the Table: The number of women in the workforce continues to rise and professional development is top of mind for everyone. Join female executives from several global organizations for a morning of networking, learning, support and collaboration. Kristin Barber, Appian Regional Vice President and President and Chair of Appian’s Women’s Leadership Program, will lead a panel discussion offering innovative strategies and insightful guidance on how to effectively manage your career and advance your leadership skills while maintaining a work-life balance.

8:00 - 9:00 am

Breakfast & Solutions Showcase

9:00 - 11:30 am

General Session

Appian World 2017 Remarks

Speaker: Mike Beckley, Chief Technology Officer and Co-Founder, Appian

Guest Keynote

Speaker: Ben Saunders, World Record Breaking Polar Explorer

Polar explorer Ben Saunders’s incredible feats of endurance challenge conventional wisdom and prove what can be accomplished through ambition, passion, and a refusal to quit.

Fast and Secure Business Transformation

Timothy J. Kelly, Vice President – Professional Services and Operations, Macedon Technologies
Monica I. Echezuria, Vice President – Business Process Solutions, The Carlyle Group

Monica Echezuria from The Carlyle Group, along with Tim Kelly from Macedon Technologies, will discuss how the use of the Appian Platform accelerated Carlyle’s legal entity formation to liquidation process. The Entity Lifecycle Manager (ELM) application consolidates the many corporate policies and business processes, enabling Carlyle to improve its legal entity governance, regulatory compliance and transparency. They will discuss their journey with the Appian Platform and demonstrate how they used Appian low-code capabilities to meet critical business demands and provide an enterprise-grade, high-impact solution.

The Digital Transformation Journey

Ryan Buerger, Director, FirstBank
Preetpal Singh, Vice President – Digital Business, Persistent Systems

FirstBank has been on a transformation journey. Adopting the Appian platform has not only allowed FirstBank to transform paper to digital information, it has also helped digitize their business processes bringing in product and service innovation and delivering enhanced customer experiences. Hear Ryan speak about FirstBank’s journey from paper to BPM to digital transformation, while he shares lessons learned and best practices from 10 years of transformation.

Expert Perspectives on Digital Transformation

Adam Dennison, Publisher and Chief Information Officer, IDG Publications

Melvin (Mel) Kirk, Senior Vice President and Chief Information Officer, Ryder System, Inc.
Pascale Bernal, Former Chief Information Officer, GRDF
Joseph L Kennedy, Principal, PwC
Todd Lohr, Principal – Technology Enablement & Automation, KPMG

This panel discussion will showcase executive viewpoints on the Appian experience across the customer journey and operational transformation. Appian customers and partners will talk about the technological and cultural best practices of leveraging an enterprise low-code platform.

11:30 - 12:45 pm

Lunch & Solutions Showcase

11:30 - 12:45 pm

Lead Customer Luncheon (Invite only)

The Lead Customer Luncheon is for customers only.  If you would like to learn more and participate, please contact your Account Executive.

1:00 - 2:00 pm

Zombie Escape Room

For more information and how to register please click here.

Brought to you by Digital Fast Forward and Appian:
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1:00 - 3:45 pm

Supporting Agile Cultures - Part II

Robert Rasmussen, CEO, Agile Six
Ernie Ramirez, COO, Agile Six
Brian Derfer, CTO, Agile Six

New approaches for managing Agile teams include applying design thinking, breaking down information silos, creating an environment of innovation where new ideas can flow and flourish, building trust, and improving the link between individual effort and organizational success. Together, we will look at how to create the culture that has the built-in capacity for agility.

Topics on Day 2 include:

  • The US Digital Services and Playbook
  • Human-Centered Design – Agile Roles, Ceremonies, and Artifacts

1:00 - 1:45 pm

Breakout Sessions

Application Innovation - Transformation for Preservation

Anne Lenz, Executive Director, Department of Environment and Heritage Protection, Queensland Government
Kate Wall, Project Director, Queensland Department of Environment and Heritage Protection

Australia’s Department of Environment and Heritage Protection (EHP) is committed to preserving a sustainable and prosperous Queensland. Operating in a typical “do more with less” government agency environment, EHP sees digital transformation as key to achieving its mission. EHP chose the Appian Platform as the backbone of its new “Connect” digital platform for online services and transactions. See how EHP rolled out 56 enterprise-grade business applications in a matter of months, demonstrating the true power of a low-code platform.

Financial Services - Transforming to Customer First

Jen Reynolds, Senior Project Manager, Sunsuper

Guy Mettrick, Practice Leader – Financial Services, Appian

Learn how innovative financial services companies are enabling straight through process automation for back end operations while delivering great customer experiences. Hear from Sunsuper about how they are using the Appian low-code digital platform to significantly reduce operational costs and transform to a customer-centric enterprise.

Insurance - Tech Trends Powering Digitization in Financial Services and Insurance: AI, RPA and Low-code

Margaux Vourvoulias, Sales Director BFS, Blue Prism
Deb Smallwood, Founder, Strategy Meets Action

Be part of the conversation on tech trends that are fusing companies together in these early days of the Digital Revolution. Leading trends include RPA, AI and Low-Code. Hear industry expert Strategy Meets Action talk through the impact of these tech trends on operating models, and Blue Prism talk about the role RPA has in the change to digital.

Life Sciences & Healthcare - Customer Panel: How to Accelerate Time to Market and Value to Your Patient

Alexis Castillo-Soto, Head of IT Solutions, Medicines & Healthcare Products Regulatory Agency
Cinzia De lorgi, Demand Manager, Angelini Pharma
Gabriele Monetti, Director of Enterprise Architecture, QuintilesIMS
Evi Cohen, Vice President - Global Pharma and Life Sciences Industry Lead, Appian

This Pharma and Life Sciences session will discuss innovating across the product lifecycle, exploring a digital transformation platform approach and best practices to improve your probability of success. Hear about innovative ways to leverage proven BPM technology and enhanced processes to deliver greater efficiency, improved patient safety and compliance, and acceleration of products to market.

2:00 - 3:00 pm

Zombie Escape Room

For more information and how to register please click here.

Brought to you by Digital Fast Forward and Appian:
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2:00 - 2:45pm

Breakout Sessions

Application Innovation - Purposeful Artificial Intelligence with BPM: Unlock human potential and amplify organizational ability

Himanshu Arora, Senior Director, Infosys

In this session, learn how Infosys and Appian are extending the automation continuum through Robotic Process Automation (RPA) and Cognitive AI to unlock human potential and amplify an organization’s ability to drive digitization roadmaps. This allows the delivery of even more powerful and intelligent applications using an agile delivery capability.

Financial Services - Drive Business Innovation through Compliance

Bill Raczyk, Director of Business Process Improvement, OCC
Michael Heffner, Vice President - Global Capital Markets and Banking Industry Lead, Appian

Join this session for a lively discussion of how leading firms are proactively meeting regulatory challenges by integrating compliance requirements with critical business processes. Hear the OCC’s One Risk View approach to mitigating manual controls and gaining increased visibility across divisions to accelerate Governance, Risk and Compliance (GRC) response and resolution times.

Insurance - Customer Panel: Buying and Building towards Digital Operations

Kate Gingras, Financial Services & Insurance – Global Lead, Appian

Amir Azarbad, Chief ​E​xecutive ​O​fficer​, Inspirant Group
Mike Lonsdale, Process and Information Engineering Manager, Hansard International
Kathy Melgar, Assistant V​ice ​P​resident​-Retirement Solutions Division, Pacific Life Insurance Company

Join this lively customer panel discussion to hear the highs and lows of the journey towards digital operations.Starting from the beginning – how did the business and the tech teams come together to identify the need for Appian. Learn about the hero moments during the selection process, bonding moments when defining the MVP, and herding skills engaged in early sprint cycles.

Life Sciences & Healthcare - The Patient of One: Increasing Member and Patient Engagement

Jeff Rivkin, Research Director, IDC
Scott Polansky, Practice Lead Healthcare Payers, Appian

As the healthcare industry changes, health insurance companies are looking at their members, and potential members, through a new lens. The growth of public and private health exchanges has created an opportunity for health insurance companies to shift acquisition and retention strategies for a retail approach where individuals are the target. In this session, hear how your peers are responding to customer and digital innovation trends.

3:00 - 4:00 pm

Zombie Escape Room

For more information and how to register please click here.

Brought to you by Digital Fast Forward and Appian:
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3:00 - 3:45 pm

Breakout Sessions

Application Innovation - How to Transform your Appian Processes with Voice and Messaging

Jim Schweitzer, Director of Software and BPM Services, Vision Point Systems
Brian Coyle, Expert Services Program Manage, Twilio

Appian is open and flexible, making it easy to go beyond the included web and native mobile interfaces and take advantage of new and exciting communications channels.

In this session, join Appian Partner Vision Point Systems (VPS) for a demonstration of how you can transform your business processes to take advantage of external communications channels, like SMS, MMS, and phone calls…all directly from Appian process models and SAIL interfaces.

You’ll learn how to most effectively use some of the newest Appian features, including POST WebApis and SmartService SAIL functions, to enable these capabilities. Example functionality we’ll show includes:

  • Begin a process via MMS, and embed the sent image in process data or record
  • Build a dynamic IVR call flow using an Appian process model
  • Send confirmation SMS to customers within a process model
  • Place an automated outbound phone call within a process model

You do not want to miss this informative session on how to transform your Appian processes!

Financial Services - Transforming for Operational Agility

Dennis Mackey, Vice President - Head of Growth & Transformation North America Investment Operations, State Street
Michael Heffner, Vice President - Global Capital Markets and Banking Industry Lead, Appian

How are leading financial institutions using Appian technology to drive operational excellence? Hear first-hand success stories that illustrate the importance of agility to drive efficiencies and innovation that extends from the back office through to the customer journey.

Life Sciences & Healthcare - The Changing Healthcare Landscape: Innovating Claims Management

Neil Costello, CEO, NuLife Med
Tim Woodward, IT Director, NuLife Med
Fritz Haimberger, Global Industry Practice Leader - Healthcare Provider, Appian

NuLife Med is digitally transforming provider and payer management with a unified claims interface for ease of internal and external access and communication. Get firsthand perspectives from the IT Director of this high-growth medical services company on how they are using Appian technology to meet their mission: home delivery of medical devices to enable the most successful patient recovery process possible.